Privacy Policy

Last Updated: September 16, 2026

Parinaz Karamchi Translation Services respects the privacy, confidentiality, and security of personal information entrusted to the business.

This Privacy Policy explains how personal information may be collected, used, disclosed, stored, protected, retained, and otherwise handled when you visit www.karamchitranslation.ca, request a quote, communicate with me, or obtain translation services.

Privacy practices are intended to comply with applicable Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”), where applicable, as well as my professional confidentiality obligations as an ATIO Certified Translator.

1. Who We Are

This website is operated by:

Parinaz Karamchi Translation Services
ATIO Certified Translator-Persian to English

Website: www.karamchitranslation.ca
Email: info@karamchitranslation.ca

For purposes of this Privacy Policy, “I,” “me,” “my,” “we,” “us,” and “our” refer, as applicable, to Parinaz Karamchi Translation Services.

I am responsible for personal information under my control and for responding to privacy-related inquiries and requests. This reflects PIPEDA’s accountability principle. 

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• this website;
• the Request a Quote form;
• email and other business communications;
• translation orders;
• documents provided for translation;
• payment and administrative processes;
• delivery of completed translations; and
• other interactions connected with my translation services.

It does not govern the independent privacy practices of third-party websites or services that you may access through external links.

3. Personal Information We May Collect

The information collected depends on your interaction with the business and the services you request.

Quote Requests

When you use the Request a Quote form, information collected may include:

• first name;
• last name;
• email address;
• telephone number, if voluntarily provided;
• type of document;
• approximate number of pages;
• purpose of translation;
• comments or questions; and
• other information you voluntarily provide.

 

You are not required to upload your actual documents simply to request an initial quote through the website.

 

Translation Orders

If you decide to proceed with translation services, I may subsequently request information reasonably necessary to perform the work, including:

• clear scans, photographs, or electronic copies of source documents;
• names, dates, numbers, addresses, and other information appearing in those documents;
• instructions regarding the intended use of the translation;
• delivery information;
• billing or transaction-related information; and
• communications necessary to clarify the source document or complete the translation accurately.

Documents submitted for translation can contain sensitive personal information, including identity, immigration, legal, educational, financial, employment, family, or other private information.

PIPEDA requires collection to be limited to information needed for legitimate identified purposes. 

4. Why We Collect and Use Personal Information

Personal information may be collected and used to:

• respond to inquiries and quote requests;
• assess the nature and scope of requested translation services;
• provide quotations;
• prepare, review, certify, and deliver translations;
• communicate with clients about their orders;
• clarify information necessary for translation accuracy;
• process and administer payments;
• provide requested electronic or physical delivery;
• respond to correction or follow-up requests;
• maintain appropriate business and professional records;
• prevent fraud, misuse, or unauthorized activity;
• maintain website functionality and security;
• comply with applicable legal, professional, tax, accounting, regulatory, or record-keeping obligations; and
• establish, exercise, or defend legal rights where necessary.

Client documents are collected only for related purposes.

5. Consent

Where consent is required, I seek consent that is appropriate to the nature, circumstances, and sensitivity of the information involved.

By voluntarily requesting a quote, providing information, submitting documents, or requesting translation services, you authorize the collection, use, and disclosure of information reasonably necessary to respond to your request and provide the requested service.

Where personal information is particularly sensitive or a proposed use or disclosure falls outside what you would reasonably expect in connection with the service, additional or express consent may be required.

You may withdraw consent, subject to reasonable notice and applicable legal, professional, contractual, or record-retention requirements. Withdrawal of consent may affect my ability to provide or continue a requested service.

The Office of the Privacy Commissioner of Canada emphasizes that meaningful consent requires people to understand the nature, purpose, and consequences of the relevant collection, use, or disclosure. 

6. Confidentiality of Client Documents

Translation work frequently involves confidential and sensitive information.

Client documents and information are handled for purposes reasonably connected with the requested translation service and are treated confidentially.

As an ATIO Certified Translator, I am also subject to ATIO’s professional standards and Code of Ethics, which include obligations concerning integrity, professional conduct, accurate representation of qualifications, and confidentiality. 

I do not sell or rent client documents or personal information.

7. Information About Other People

Documents submitted for translation may contain personal information about individuals other than the person placing the order.

Examples may include spouses, children, parents, employers, witnesses, business associates, or other persons named in civil, legal, academic, financial, or administrative documents.

If you provide personal information about another individual, you are responsible for ensuring that you have the authority or lawful basis necessary to provide that information for the requested translation or related service.

8. Disclosure to Service Providers and Other Third Parties

Personal information may be disclosed to third parties only where reasonably necessary for legitimate business or service purposes or where authorized or required by law.

Depending on the circumstances, these parties may include providers of:

• website hosting;
• business email;
• website forms;
• information technology and security services;
• electronic file storage;
• payment processing;
• accounting or professional services;
• courier or postal delivery; or
• other services reasonably necessary to operate the business or fulfill a client’s request.

Only information reasonably necessary for the relevant purpose should be disclosed.

Information may also be disclosed where required or permitted by applicable law, legal process, court order, or lawful governmental or regulatory authority.

Organizations remain accountable under PIPEDA for personal information transferred to third parties for processing and should use appropriate measures to protect it. 

9. Processing Outside Canada

Some technology, hosting, email, cloud, payment, or other service providers may process or store information outside of Ontario or Canada.

When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, national security authorities, or other governmental authorities in accordance with applicable law.

Where third-party processing occurs, I should take reasonable steps to select appropriate providers and protect information under my control. Federal privacy guidance specifically recognizes the need for transparency and risk management when third-party processing occurs outside Canada. 

10. Security Safeguards

Reasonable administrative, technical, and physical safeguards protect information according to its nature and sensitivity.

Depending on the circumstances, safeguards may include:

• password-protected systems and accounts;
• secure website connections;
• access controls;
• appropriate software and security updates;
• restricted access to client information;
• careful handling of electronic and physical documents;
• appropriate file-storage practices; and
• appropriate deletion or destruction procedures.

No website, electronic communication, transmission method, or storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

PIPEDA requires safeguards appropriate to the sensitivity of the information and protection against loss, theft, unauthorized access, disclosure, copying, use, or modification. It does not prescribe one universal security technology. 

11. Retention and Secure Disposal

Personal information and client documents are retained only for as long as reasonably necessary for:

• providing the requested service;
• completing follow-up work;
• maintaining appropriate business and professional records;
• resolving disputes;
• complying with applicable tax, accounting, legal, professional, or regulatory requirements; or
• other legitimate purposes for which the information was collected.

When information is no longer reasonably required, appropriate measures may be taken to securely delete, destroy, or anonymize it, subject to applicable obligations.

PIPEDA requires organizations to limit retention and establish appropriate procedures for disposal. 

12. Accuracy of Personal Information

Reasonable efforts are made to use personal information that is sufficiently accurate, complete, and current for the purpose for which it is required.

Clients are responsible for providing accurate and complete source documents and information.

If you believe personal information held about you is inaccurate or incomplete, you may contact me to request a correction.

13. Access and Correction Requests

Subject to applicable legal exceptions, you may request information regarding personal information held about you and request access to that information.

You may also challenge its accuracy or completeness and request an appropriate correction.

Identity verification may be required before personal information is disclosed.

Some information may be withheld where permitted or required by law, including where disclosure could reveal another person’s personal information or other protected information.

PIPEDA’s access principle provides individuals with rights to learn about the existence, use, and disclosure of their personal information and to challenge its accuracy and completeness.

14. Privacy and Security Incidents

If a privacy or security incident involving personal information occurs, the circumstances will be assessed and appropriate steps taken.

Where notification, reporting, record keeping, or other action is required by applicable privacy law, those requirements will be followed.

15. Cookies and Similar Technologies

This website may use cookies or similar technologies necessary for:

• website functionality;
• security;
• user preferences;
• performance;
• forms;
• analytics; or
• other legitimate website functions.

Some cookies may be placed by WordPress, the website theme, plugins, hosting services, embedded content, or other third-party services.

Browser settings can generally be used to manage or block cookies. Disabling certain cookies may affect website functionality.

This section intentionally does not claim that your website uses a particular analytics or advertising platform unless that service is actually enabled.

16. Website Administration Cookies

WordPress may use cookies in connection with administrative login, website editing, security, and account functionality.

These administrative cookies primarily relate to authorized website administrators and are not necessarily placed on ordinary visitors in the same manner.

The generic WordPress privacy-policy language concerning administrator login cookies has therefore not been presented as though it necessarily applies to every client or visitor.

17. Comments and Gravatar

The website does not presently rely on public comments as part of the translation service.

If public commenting functionality is enabled in the future, additional information may be collected by WordPress or related services, including information required for comment administration and spam prevention.

This Privacy Policy may be updated accordingly if those features become relevant.

This replaces the default WordPress template’s detailed Comments/Gravatar language rather than falsely suggesting that your current translation website operates a public comment system.

18. Uploaded Media and Documents

The public Request a Quote form does not presently require clients to upload translation documents.

If documents are subsequently provided for translation by an agreed method, they will be handled in accordance with this Privacy Policy and the confidentiality requirements applicable to the translation service.

Clients should avoid sending unnecessary personal information that is unrelated to the requested service.

19. Embedded Content and External Websites

Pages on this website may contain embedded or linked content from third-party websites, such as videos, images, maps, social-media content, documents, or other external resources.

Embedded content may behave as though you visited the third-party website directly.

Those third parties may independently collect information, use cookies, or monitor interactions according to their own privacy practices.

Parinaz Karamchi Translation Services does not control and is not responsible for the independent privacy practices of third-party websites or services.

20. Payment Information

If electronic payment services are offered, payment information may be processed through third-party payment providers.

Any payment provider will handle information according to its own privacy, security, and contractual practices.

This policy does not state that I store—or do not store—particular card information unless that has been confirmed for the payment system actually implemented on the website.

21. Children’s Information

Translation services may legitimately involve documents relating to children, such as birth certificates, school records, identification documents, immigration records, or other family documents.

Where information concerning a minor is submitted by a parent, guardian, or other authorized person, it will be handled for the requested translation or related purpose and in accordance with applicable privacy requirements.

The federal privacy regulator considers age and capacity relevant to meaningful consent, including the need for parental or guardian consent where a person cannot provide meaningful consent themselves. 

22. Marketing Communications

Personal information provided for a quote or translation service will not automatically be used to subscribe you to unrelated promotional communications.

Where consent is required for commercial electronic communications, such communications will be handled in accordance with applicable requirements.

You may withdraw from optional marketing communications using the method provided with the communication or by contacting me.

23. Changes to This Privacy Policy

This Privacy Policy may be amended periodically to reflect changes in:

• business practices;
• website functionality;
• service providers;
• technology;
• professional requirements; or
• applicable law.

The current version will be posted on this page, together with the date of the latest revision.

Material changes may be brought to the attention of affected individuals where appropriate or legally required.

24. Privacy Questions, Requests, and Complaints

Questions, access or correction requests, or concerns regarding the handling of personal information may be directed to:

Parinaz Karamchi Translation Services
ATIO Certified Translator-Persian to English

Email: info@karamchitranslation.ca
Website: www.karamchitranslation.ca